Staff still reluctant to share information

Staff still reluctant to share information

first_imgRelated posts:No related photos. “Knowledge management” may be the buzzword of the moment but manystaff hoard knowledge rather than share it.The trend emerged in research by Birkbeck College, London, and isparticularly strong among “knowledge workers”, such as those workingin the media.Nearly one in five (18 per cent) agreed or strongly agreed with thestatement, “It is not in my best interests to share my good ideasfreely”.It is also evident in the health service and IT.Mark Auckland, chief knowledge manager at BT Global, said it is a naturalreaction because people have traditionally been rewarded for individual, notteam, performance.BT has tried to break the habit by giving recognition to staff who shareknowledge and including it in appraisals and performance management plans.”It is starting to be recognised that those who give the most are theones who get on. They get to work on the best and most interestingprojects,” he said.But he admitted it is a struggle. “These are hard habits to break,there is no magic pixie dust,” he said.In global business markets which have had a knowledge management system formore than two years, 30 per cent participate, 30 per cent show interest and 30per cent hoard,” he said. Previous Article Next Article Comments are closed. Staff still reluctant to share informationOn 25 Jan 2000 in Personnel Todaylast_img

Leave a Reply

Your email address will not be published. Required fields are marked *