a store business can get better operation, although it is associated with a lot of skills, but in fact played a decisive role in nature or customers. Only the customer more trust, will form a bigger deal, will let the shop business became prosperous. So, how to keep the curtain shop customers? Let Xiaobian for you to analyze.
many bosses encountered some problems such as sales management how to seize back the curtain curtain curtain is every operator must do, the curtain operator know supply important, service is also important, because there are a lot of people may be because of your excellent and cheap goods to you to buy something, and you attract service, then. Repeat it more. Therefore, it is essential to retain customers to make money in the curtain shop. So, how can the curtain shop to retain customers?
1, don’t let the customer feel sorry
usually work to pay attention to a lot of things, but this one can not be ignored. We must constantly from various angles to check their own operating curtain shop in the end let customer satisfaction to what extent? Have you ever had any regrets? Only by constantly reflecting and checking, can we improve the quality of our service to win more customers. Only the business does not let customers have the slightest regret and dissatisfaction, will make the customer regret very much, so the real success is the boss, and shop.
2, respect for customer
each of your customers is an independent individual, has an independent personality, you must respect him. At work, sometimes we may have a different opinion from customers. You need your attention to your speech and deportment, respect your customer. Your attitude may be the starting point for the establishment of a good relationship between you and your customers. In short, the operation of the curtain shop, no matter what the situation, should not lose courtesy. If you are sincere, your customers will have a good impression of you and come back to your store again.
3, welcome difficult customers
we often encounter some difficult customers, do not think that this is a bad thing. Because of the connivance of the community is easy to make us lazy lazy down, no picky customers, we will not be greatly improved. Therefore, for difficult customers do not stand outside the door, but should welcome. Be patient with very picky customers and be patient. After listening to his advice and then an improvement, so that we will be more perfect curtain shop, beyond others.
4, meet customer needs
curtain shop needs to meet customer needs, more for the sake of customers. Let the customer >